We Welcome Scott Townsend as Vice President of Information Technology

Kalamazoo, MI — Arbor Financial Credit Union is pleased to announce that Scott Townsend has joined the organization as Vice President of Information Technology, bringing nearly 30 years of technology leadership experience across the credit union, healthcare, and mortgage industries.

In this role, Townsend will guide Arbor’s technology strategy and help advance innovative solutions that enhance the member experience. His deep background in information systems, digital platforms, and organizational leadership positions him to strengthen how technology supports Arbor’s employees and members as the credit union continues to grow.

Outside of work, Townsend is an avid hockey player and a USA Hockey‑certified referee, reflecting his dedication to teamwork, integrity, and leadership, core qualities that align with Arbor’s member‑focused mission.

“I’m excited to join Arbor Financial Credit Union and be part of an organization that truly puts people first,” said Townsend. “Arbor’s commitment to its members and communities aligns strongly with my own values, and I look forward to supporting technology solutions that make banking more convenient, personal, and user‑friendly.”

About Arbor Financial Credit Union

Founded in 1935, Arbor Financial Credit Union is a member‑owned financial cooperative with 12 branch locations across West Michigan. Arbor serves more than 46,000 members and manages nearly $1 billion in assets, offering a full range of personal and business financial services. For more than 90 years, Arbor has remained focused on building trusted relationships, delivering exceptional service, and evolving to meet the changing needs of its members.