- Personal
- Services
- Help Center
- Card Help Center Have questions about your debit or credit card? We can help! <
Credit and Debit Card Help Center
- Personal
- Checking & Savings
- Checking
- Free CheckingNo minimum balance or service fees.
- Momentum CheckingEarn up to 4.00% APY on balances up to $15,000 when you use your debit card.
- Premier CheckingSizable dividends and easy access.
- Select Checking Earn 3.50% APY on balances of $250,000 and greater.
- Volt BankingDesigned for young adults (age 19-24). Offering reduced fees.
- Savings
- Youth & Teen
- Deposit Rates
- Services
- Mobile & Online BankingBank anytime. Bank anywhere.
- Video TutorialsLearn all the features and functions that mobile and online banking offers.
- Direct Deposit with Early PayDirect deposits up to 5 days sooner.
- Digital WalletTap to pay with your phone.
- TellerPhone 24Manage your accounts anytime, without going online.
- Debit & ATM Cards
- ATM Locator
- ID Protect
- Checking
- Home Loans
- Credit Cards
- Loans
- Auto
- Auto Loan OverviewLow rates and fast approvals put you in the driver's seat.
- New & Used Auto LoansWhether it's a new car or used one we have financing options for you.
- Refinance Auto LoansRefinancing can be a great financial move by lowering your auto payment or shortening the term of your loan.
- Motorcycle LoansTake on the open road with two wheels and low rates for all types of motorcycles.
- Loan ProtectionProtect your assets. Insure your loans. Ease your mind.
- RV & Boat
- Home Equity Loans
- Personal Loans
- Skip a Payment
- Calculate a Payment
- Rates
- Auto
- Services
- Digital Banking Tools
- Mobile & Online Banking Bank anytime. Bank anywhere. Pay your bills online, check your balance, apply for a loan and monitor your finances when it's convenient for you.
- Digital Wallet Leave your wallet in your pocket, or at home, and just tap your phone toward the point of sale for a contactless transaction.
- TellerPhone 24With TellerPhone 24, you can manage your accounts anytime, without going online.
- Video Tutorials Learn all the features and functions that mobile and online banking offers.
- Insurance
- Title Services
- Extended Vehicle Warranty
- Skip a Payment
- Rates
- Calculators
- Help Center
- Card Help Center Have questions about your debit or credit card? We can help! <
- Security Center Learn what to do if you suspect fraud, view fraud prevention tips and common scams in the area.
- Mortgage Help Center Have mortgage questions? We can help!
- Identity Theft Protection Get peace of mind with our 24/7 protection through ID protect and Total Identity Monitoring.
- Learn
- Digital Banking Tools
- Wealth Management
- Wealth Management
- Retirement Planning & Investments Discover savings and investment options to plan for your golden years.
- Savings Get financially fit by adding power to your portfolio.
- Education Funding Explore different options to finance college tuition and more.
- Financial Advisor Discuss IRAs, mutual funds, life insurance, and more with an on-site Wealth Management Advisor.
- Wealth Management
- Checking & Savings
- Business
- About Arbor
- Personal
- Checking & Savings
- Checking
- Free CheckingNo minimum balance or service fees.
- Momentum CheckingEarn up to 4.00% APY on balances up to $15,000 when you use your debit card.
- Premier CheckingSizable dividends and easy access.
- Select Checking Earn 3.50% APY on balances of $250,000 and greater.
- Volt BankingDesigned for young adults (age 19-24). Offering reduced fees.
- Savings
- Youth & Teen
- Deposit Rates
- Services
- Mobile & Online BankingBank anytime. Bank anywhere.
- Video TutorialsLearn all the features and functions that mobile and online banking offers.
- Direct Deposit with Early PayDirect deposits up to 5 days sooner.
- Digital WalletTap to pay with your phone.
- TellerPhone 24Manage your accounts anytime, without going online.
- Debit & ATM Cards
- ATM Locator
- ID Protect
- Checking
- Home Loans
- Credit Cards
- Loans
- Auto
- Auto Loan OverviewLow rates and fast approvals put you in the driver's seat.
- New & Used Auto LoansWhether it's a new car or used one we have financing options for you.
- Refinance Auto LoansRefinancing can be a great financial move by lowering your auto payment or shortening the term of your loan.
- Motorcycle LoansTake on the open road with two wheels and low rates for all types of motorcycles.
- Loan ProtectionProtect your assets. Insure your loans. Ease your mind.
- RV & Boat
- Home Equity Loans
- Personal Loans
- Skip a Payment
- Calculate a Payment
- Rates
- Auto
- Services
- Digital Banking Tools
- Mobile & Online Banking Bank anytime. Bank anywhere. Pay your bills online, check your balance, apply for a loan and monitor your finances when it's convenient for you.
- Digital Wallet Leave your wallet in your pocket, or at home, and just tap your phone toward the point of sale for a contactless transaction.
- TellerPhone 24With TellerPhone 24, you can manage your accounts anytime, without going online.
- Video Tutorials Learn all the features and functions that mobile and online banking offers.
- Insurance
- Title Services
- Extended Vehicle Warranty
- Skip a Payment
- Rates
- Calculators
- Help Center
- Card Help Center Have questions about your debit or credit card? We can help! <
- Security Center Learn what to do if you suspect fraud, view fraud prevention tips and common scams in the area.
- Mortgage Help Center Have mortgage questions? We can help!
- Identity Theft Protection Get peace of mind with our 24/7 protection through ID protect and Total Identity Monitoring.
- Learn
- Digital Banking Tools
- Wealth Management
- Wealth Management
- Retirement Planning & Investments Discover savings and investment options to plan for your golden years.
- Savings Get financially fit by adding power to your portfolio.
- Education Funding Explore different options to finance college tuition and more.
- Financial Advisor Discuss IRAs, mutual funds, life insurance, and more with an on-site Wealth Management Advisor.
- Wealth Management
- Checking & Savings
- Business
- About Arbor
Contact us if your debit card is lost or stolen or you notice unauthorized transactions
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Call 269.375.6702 or 800.442.7340 from 8 a.m. to 5:30 p.m. on Monday through Friday; and from 9 a.m. to 12:30 p.m. on Saturdays
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After hours and on holidays, call 866.652.7143 if you have debit card problems
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During business hours, we'll instantly issue you a new card on the spot
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If you feel like you have been a victim of fraud or receive suspicious emails or phone calls, contact us immediately at 269.375.6702 or 800.442.7340
Frequent Questions and Help
Let us know if you're traveling out of state
Before heading on vacation, let us know you’ll be traveling to ensure uninterrupted use of your debit or credit card.
Out-of-state or international purchases may be flagged as potential fraud and blocked until your authorization can be confirmed.
Give us a call at 269.375.6702 or email us your member number at travelmemo@arborfcu.org to notify us of travel dates.
How to change the PIN on your debit and credit cards
- Call 800.851.4859 and follow the prompts
- Make the change at any Arbor Financial Credit Union ATM
- Speak with an Arbor Financial Representative by calling 269.375.6702
- Forgot your PIN? Speak to with an Arbor Financial Credit Union Representative by calling 269.375.6702 during regular business hours
Protect Yourself Against Card Fraud with the Card Control App
Card control services are available for your Arbor Financial credit and debit card in one convenient app.*
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Lock and unlock your card(s) for security
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Set alerts on your card(s) and get notifications when it is used
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Report your credit or debit card lost or stolen
- If your credit card was previously registered in the Card Control App, you will automatically receive a new replacement digital credit card that can be added to your digital wallet.
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Set notifications and control limits for better security
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Set-up travel notifications to ensure uninterrupted use of your card when out of town
Get the App