Protecting Yourself Against Fraud

Published On:
August 08, 2023

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Fraud and identity theft can happen to anyone, anywhere, which is why it is so important to take measures to protect yourself. Fraudsters are using several different sophisticated tactics to target and scam victims, so it is vital to stay alert. Here are a couple of tips to get you started:

  • Monitor your account activity regularly for any unusual activity.

  • Sign up for real-time account alerts via email, text, online banking, or pushed through our mobile banking app.

  • Never share your bank account, credit card, or Social Security information with anyone who contacts you over the phone. If someone requests remote access to your computer or phone, hang up. Arbor Financial will never ask you for your account number or passwords. When in doubt please hang up and reach out directly to us. 

  • If something doesn’t seem right, end all communication. Fraudsters want you to make an impulsive decision, so be sure to do your research if you’re unsure of the legitimacy of communication.

  • Never open unexpected attachments or links in emails and texts. Hover over the senders information and make sure the email address is legitimate. 

  • Be cautious when making online transactions or with unknown third parties.

Using an identity theft protection service can help with monitoring your personal information and provide insurance against fraud, such as ID Protect offered to Arbor Financial members. These services can monitor and alert you to activity and aid in recovery if you suffer any losses.

Learn More

While you’re safeguarding your information, take the time to learn about the 10 Warning Signs of Fraud and common fraud tactics we're experiencing in the area, and find additional tips to stay safe on our security center. If you suspect you may have fallen victim to identity theft, you should immediately:

  1. Contact the three major credit bureaus and request a fraud alert be placed on your credit report.
    • Equifax: 800-525-6285

    • Experian: 888-397-3742

    • TransUnion: 800-680-7289

  2. Call Arbor Financial Credit Union at 269.375.6702 and ask for Membership Services.

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