SMS Terms of Service

Arbor Financial Credit Union offers members the convenience of SMS/text alerting for many kinds of Digital Banking activities. Members can opt in or receive texts when someone logs into their account, when transactions over a certain limit occur, to receive balance alerts and transfer alerts, and to receive one-time passcodes, conversational, informational, and promotional messaging. 

Message Delivery and Frequencies: Messages will be delivered from Arbor Financial. For one-time passcode messages, you will receive one message per request. For Account Alerts, the frequency of promotional, informational, and conversational messaging frequency varies.

To stop all alert SMS Messages from Digital Banking to a phone number, text STOP from the phone number you no longer wish to receive alerts at. Texting STOP will stop all SMS messages from Digital Banking to that phone. 

If you are experiencing issues with the messaging program, you can reply with the keyword HELP to get more information, or you can call the Member Service Center directly at 269.375.6702. Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. The number of messages you receive will depend on the alerts you subscribe to and the frequency settings you choose. If you have any questions about your text plan or data plan, please contact your
wireless provider.

PII (personal identifiable information) obtained from short code will not be shared with third parties for their own marketing. For more information, please see our Privacy Policy.