Managing Your Money Will Soon Be Easier
We're preparing for a mobile and online banking refresh on October 7! Technology is continually improving, and we are excited to provide you with the latest upgrades for mobile and online banking products and services. Enjoy more control and more convenience, with anytime, anywhere banking access and a full suite of online and mobile tools. It's safe, secure and simple.
Verify Your Contact Information
You will need a valid email or mobile phone number to log in. Please take a moment now to update your contact information online. Help make this a smoother process and update your contact information today by clicking the button below.
Verify Contact Info
Scheduled Downtime & Banking Accessibility
To help prepare for the refresh, there will be a period of time when Bill Pay and Online Banking will be unavailable.
> UNAVAILABLE: Sunday, Oct 4 - 7:00 PM
Mobile & Online Banking including Bill Pay will be unavailable. All scheduled payments will still occur. However, Bill Pay will not be available to schedule new payments or add new payees.
> AVAILABLE: Wednesday, Oct 7 at 8:00 AM
The new Mobile & Online Banking system will be available at 8:00 AM.
Have questions or need help?
Our Contact Center can assist you M-F 7:00 AM - 7:00 PM and Sat. 9:00 AM - 1:00 PM at 269.375.6702. Extended hours starting Oct 7.
Timeline For Mobile & Online Banking Refresh
First Time Log In
Once we are live on October 7, follow these instructions to log in for the first time:
* Please note: business accounts will need a seperate login and password.
- Enter your USER ID - which is your current USER ID
- Enter password - your password will be your USER ID (all lowercase) + your two-digit birth month.
- Verify your identity - you will receive a code via a call or text that you will enter where prompted to verify your identity
- Choose new security questions
- Choose a new password
- Read and accept disclosures
- You're in!
For business accounts, your password will be your USER ID (IN ALL CAPS) + the last 3-digits of your Tax ID. Secondary users passwords will log in using USER ID + first 2-letters of their own first name.
Download the new Mobile App
After the Mobile & Online Banking refresh takes place on October 7, you can access our new Mobile App.
If the apps on your phone are set for automatic updates, the new Arbor Mobile App will replace the existing one when it's launched to teh App Store or Google Play.
If you choose to update your app manually, simply download the new version on, of after, the evening of October 7.
: Visit the App Store or Google Play and look for the newest version with a solid green background as shown.
*Please note: business accounts will have just one app! The new app will be used for both personal and business accounts; however, each will need a separate login and password.