On this page, you will find information about how to log in for the first time, as well as information and videos on the new products and features available to you, such as Zelle®, Personal Finance Manager and more! 
 

Download the new mobile app

You are now able to download our new mobile app. Please note: business accounts will have just one app! The new app will be used for both personal and business accounts; however, each will need a separate login and password. 

Old app icon versus new app icon.
Automatic Updates: If the apps on your phone are set for automatic updates, the new Arbor Mobile App will replace the existing one when it's launched to the App Store or Google Play.



Manual Updates (download/update): If you choose to update your app manually, simply download/update the new version by using App Store or Google Play and look for the newest version with a solid green background as shown.




First-time login instructions
Computer and smart phone with online and mobile banking displaying.

  1. Enter your USER ID - which is your current USER ID (example: PSmith86)
  2. Enter password - your password will be your USER ID (all lowercase) + your two-digit birth month, i.e. 02 for February (example: psmith8602​ )
  3. Verify your identity - you will receive a code via a call or text that you will enter where prompted to verify your identity
  4. Choose new security questions
  5. Choose a new password
  6. Read and accept disclosures
  7. You're in!

Be sure to update your bookmark to point to the new URL: https://arborfcu.onlinebank.com/SignIn.aspx


Online Banking Login


 ​* Please note: business accounts will need a seperate login and password.

First-time login - for business

For business accounts, your password will be your USER ID (all lowercase) + the last 3-digits of your Tax ID. Secondary users passwords will log in using USER ID + first 2-letters of their own first name.

Video Tutorials

Have questions or need help?

Our Contact Center has temporarily extended hours to better serve you and can be reached at 269.375.6702 or email help@arborfcu.org.

Monday - Friday 7:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 2:00 PM


To schedule an appointment for assistance with online and mobile banking, use the button directly below to choose the day, time, and location that works best for you.

Schedule My Appointment

Video Highlights

blank  View your entire financial picture with this newest tool! You can pull in data from all your accounts (even at other financial institutions) and see an interactive dashboard that will help you budget, set goals, manage your finances and make well-informed financial decisions.
 
Interactive Video Player
 
blank  Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2
 
Interactive Video Player
 
blank      You can request a skip payment on a loan, a stop payment on a check, or send travel alerts to us so your debit card isn’t blocked while out of town all in one convenient location via online banking.

 
 
blank  ALL NEW ALERTS - You can receive alerts in real-time on any device, and you can take immediate action to address specific needs.
 
Interactive Video Player
 
blank              You will have more convenient online account-to-account transfer capabilities, including securely transferring funds to and from other financial institutions. Move your money when and where you need it!
 
 
blank       You will notice a new enhanced security feature, multi-factor authentication, that will ask for two pieces of evidence before granting access to your banking. Multi-factor authentication will help keep fraudsters away.
 
Interactive Video Player
As part of the refresh, we’ll be rolling out a new version of our mobile app!

New app icon versus old app icon.

Interactive Video Player  

Frequently asked questions

You will be provided with a temporary password to access the new site, then you will be prompted to set up new security questions and create a new, permanent password.
Yes, the menu options for alerts has expanded, so you will need to log in and set up all new alerts.
Yes, your automatic bill payments and all payee account information will transition over to the new online banking platform.
No, your account number(s) will remain the same.
 
If you don’t have the Arbor Financial mobile app already, you will need to download it from either the Apple App Store or Google Play Store. If you already have the mobile app, you can simply update it, and the new mobile app should appear (the newest mobile icon has a solid dark green background).
*Must have a bank account in the US to use Zelle.
1. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile phone number are already enrolled with Zelle.
2. Must have a bank account in the U.S. to use Zelle.